Growing food-service sales require a more efficient tool
As order volume grows, staff must serve customers, prepare products and keep track of fulfillment order at the same time.
POSReader uses data from the existing POS environment and turns it into a simple, real-time task list.
Problem
What makes everyday work harder?
The project reduces the amount of information an employee has to keep in mind while handling ongoing sales.
01
Queueing from memory
Order sequence and preparation times have to be tracked without system support.
02
Many tasks at once
Staff handle sales, hand over products and monitor preparation simultaneously.
03
No SCO visibility
Self-checkout orders are not always visible at the preparation station.
04
Unclear instructions
Too many messages make quick decisions harder during peak hours.
Solution
A real-time assistant for store staff
The system automatically builds an order queue from transaction data and shows staff only the information needed for fulfillment.
Higher efficiency
Staff no longer need to remember order sequence and preparation times manually.
Better food-service handling
A clear queue helps fulfill orders faster during peak traffic.
Fewer mistakes
Products and orders are identified using data from the POS system.
Sales support
The system can grow to include additional operational information for store staff.
Features
An interface focused on the task
Every interface element is designed to support a quick decision without navigating through additional screens.
01
Automatic queueing
Orders appear on the list without manually copying transaction data.
02
Product timers
The system counts preparation time for items that require waiting.
03
Preparation status
Staff can quickly mark the current fulfillment stage.
04
Time-overrun alerts
Orders exceeding the expected fulfillment time are clearly highlighted.
05
Receipt monitor
The application observes sales data and identifies relevant products.
06
Central configuration
Product and location settings are managed in the administration panel.
07
Configuration distribution
Devices fetch current rules without manual configuration.
08
Symfony admin panel
The web layer manages the entire environment.
Architecture
A simple layout using existing infrastructure
A local server sits between the POS system and the tablet, so core operation does not depend on cloud connectivity.
Data sourcePOS systemTransactions and receipt items read directly from the fiscal printer
Local serverRaspberry PiAnalysis, queue and synchronization
User interfaceStaff tabletOrder overview and fulfillment
Wi-FiCommunication between tablet and server
Two-way communicationReal-time data updates
Local operationNo dependency on cloud connectivity
Architecture of the food-service order queue. Components communicate in real time, while the local Raspberry Pi server acts as an intermediary between fiscal printers and the staff tablet.
Central management
One configuration for all locations and devices
The Symfony administration panel is the central source of system configuration. It manages the offer, devices, stores and the way orders are presented on tablets.
Symfony
System administration panel
The administration layer separates business configuration from the application running on the sales floor. Store staff use only the simplified operational interface, while authorized users manage the system through a web application.
Managing the food-service product list
Defining preparation methods and times
Configuring alert and signal rules
Assigning configuration to stores
Managing devices and their status
Publishing changes without updating the application
Management panel
Administration panel responsible for central system configuration.
Roadmap
Development in three stages
1
Stage 1
Test deployment
Build a working prototype and verify the complete data flow at a test station.
Prototype completed
2
Stage 2
User validation
Test in the real environment and refine the interface based on observations of staff work.
Next step
3
Stage 3
Production deployment
Standardize configuration, device monitoring and the update process across multiple locations.
Development direction
What's next?
From a food-service queue to a store operations center
The project can be extended with bakery availability alerts, coffee-machine milk status or a customer information panel.
